Reviews of Picsart AI Photo Editor, Video

List of user reviews and ratings for Picsart AI Photo Editor, Video

Total ratings

4.08 (Rating count: 12,266,417)

Review summary

Users praise Picsart for its creative and extensive editing features and have used it for years professionally and personally. However, recurring issues include the inability to save or share edits without paying, frequent app crashes and lag, confusing subscription payment and credit system, excessive storage usage, and poor customer service. These drawbacks have led to user frustration and many considering switching to other apps despite Picsart's strong editing capabilities.
Pros
  • App has extensive and creative editing features including stickers, AI filters, and personalized options.
  • Historically reliable and favored by users who have been using it for years.
  • Supports layered editing and flexible adjustments like flipping, resizing, color correction, and text addition.
  • Has potential for professional use with subscription plans available.
  • Offers a wide variety of editing tools and effects, allowing for hours of creative engagement.
Cons
  • Saving, downloading, and sharing edited images have been restricted or disabled without subscription, frustrating many users.
  • App performance issues including frequent crashes, lagging, and long load times have severely affected usability.
  • Subscription and payment system is confusing and considered by many as exploitative, with necessary credits for features even after paying for Pro.
  • Storage space is consumed excessively by the app leading to device storage issues.
  • Customer support is unresponsive or ineffective, especially regarding subscription cancellation and refunds.
See reviews for Picsart AI Photo Editor, Video on Google Play Store
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User reviews

Recent rating average: 1.70
All time rating average: 4.08
Upgrade to see all 52 reviews
5 star
6% (3)
4 star
8% (4)
3 star
13% (7)
2 star
21% (11)
1 star
52% (27)
Date Author Rating Comment
2025-01-27
Ap*****
I have used this app for years created so many edits and it was wonderful up until now I can edit a picture but when I go to save it wants me to start to pay. It won't let me share, save nothing with out it wanting me to pay. This has been the only app I found that will let me actually do real edits like I'm use too. I don't mind the ads but it makes me sad that I work hard on a edit and can't save or share.
2025-01-22
NV*****
This app has so much potential, however. It has so much stuff that it's overwhelming. When i need a certain tool, i have to go through so many steps, and it's ridiculous. I would say the app is not very good with navigation! Feedback: Please consider 🙏 splitting certain aspects of this into different apps to be easier on users for navigation, and so it's less time-consuming. Thanks.
2025-01-19
C *****
It was great, but now it hardly works. I go to make something new and it takes about 20 minutes to load before kicking me out, a post about cats gets deleted but a post with 18+ content doesn't, and many other issues. It would be great if it worked, had a filter, and the basic necessities didn't cost money. Please fix the app because I would love to actually be able to use it.
2025-01-18
Ch*****
The PRO is a scam. The trial was very restrictive (which is normal) but for an app called "art" in it the Ai prompt only allows me to generate 5 TIMES A MONTH. And when you regenerate, which uses up one of your credits, it generates THE SAME IMAGES wasting your credits! I tried to report not being satisfied with their PRO package but they just closed my case. So for anyone who wants to use this app for AI prompt just don't. You're better off just paying for the credits than the PRO.
2025-01-18
Ca*****
I use this app professionally and pay for gold membership. I have a few issues I need addressed. 1) With the size change at instagram, the app needs to change its IG sizing as well. 2) My storage fills up at minimum once a week, more frequently once per day, so i have to delete often. If there was an option to pay for a platinum membership with significantly increased storage space, i would happily pay.
2025-01-17
Da*****
This was a great app for my signature videos. The stickers were the most realistic and creative, but now the stickers I used to create with are gone, just like that. Now I have to shop around for a new editing app. It was nice while it lasted. Thank you for fixing the sticker problem, I did download the app again. However, I've worked with it for a month, and it will not let me save anything I edit.
2025-01-14
ma*****
Used to be my favorite editing app for years, so I've used many of the tools and features over those years as well. It's really disheartening to see that tools that have been available and free for years are now behind the paywall of upgrading the app (which has started to perform weaker over the years as well). Less and less interested in keeping this previously reliable app :(
2025-01-05
Ma*****
Everything I do lags and if I work on an image for more than 3 minutes it closes out and doesn't save. I have been using this app for 4 years and I've never had issues like this. Not to mention stickers make it crash and you have a limit on how many images and stickers you apply. Please fix this it's actually unusable.
2025-01-03
Ta*****
I've been using this app for years. Probably since 2015ish. I pay for pro. I haven't had issues in years even with crashing until recently now that I've paid for another year, my photos and content have all disappeared. I use it often professionally so thus really screws me over. If they fix the issue I'd be a 5 star app for sure. UPDATE: still waiting on the issue to fix. Picsart has been 0 help for 2 months.
2025-01-02
As*****
Can no longer save the images you make in the free version. The ad for plus and pro pop up any time you try to download your image which completely defeats the purpose of having a free option. I have used this app for years but with this change it is no longer an option for me.
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