Reviews of Trend Micro Security

List of user reviews and ratings for Trend Micro Security

Total ratings

3.70 (Rating count: 206)

Review summary

Pros
  • Long-term user satisfaction with security features across multiple devices
  • Effective against dangerous websites
  • Helpful customer support when contacted
Cons
  • Frequent installation issues and errors when trying to add the extension
  • Users stuck in loops during installation requiring multiple attempts
  • Add-on not functioning properly or disappearing after reboots
Most mentioned
  • Problems with installation and activation of license keys
  • Inability to get the add-on to work on Microsoft Edge
  • User frustrations with support and troubleshooting efforts
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for Trend Micro Security on Edge Add-on Store
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User reviews

Recent rating average: 2.40
All time rating average: 3.70
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Rating filters

5 star
20% (6)4 star
0% 3 star
3% (1)2 star
7% (2)1 star
70% (21)
Date Author Rating Comment
2025-03-07 Sharleen 7th March 2025 - Get download does not work - WHY? I have paid for Premium Suite!!!
2025-02-08 Kenneth I have been using this program for about 14 years and never had any issues with it. I have it on 4 different computers and and has protected me from dangerous web sites. No problems with updates. If you call the people to help you, they do. It does a scan an all my computers often.
2025-01-28 Margot Trend Micro Security ist prima aber Microsoft Edge nicht, denn ich verstehe das System von Microsoft Edge nicht. Bisher wurde mir das nicht erklärt was das für mich bedeutet.
2025-01-24 Mary The Get download isn't working.
2024-12-27 JOHN Same as many others. I keep getting a loop when trying to reinstall. No help from Trend Micro that works. Would give a zero rating if possible.
2024-12-11 Sandra This year when it was time to renew & have had nothing but problems installing on my laptop. You end up in a continual loop & getting no where. You remove the extension that says is already installed but then when you click on the get again add extension then it tells me I have reached the maximum number of installations although on my account it shows that I can still add a device namely my laptop. I have lost count of the number of times I have gone through the exercise but even with so called help from support staff still not getting anywhere. I think it would be best to get a refund & buy another product. Would give a negative rating if possible.
2024-11-21 diana I have never had a trouble with Trend Micro... and those of you that say this doesn't work... if you notice up under the remove button it says "add-on is already installed on your browser"... thank you, Trend Micro!!!
2024-11-15 Lani I had to remove the extension and add it again and it seemed to work.
2024-11-14 Karthikeyan I bought trend micro device security for my new laptop. Activated my key, but cannot install. Going in circles. The license says it is active till 2026, but when trying to install by clicking the GET button it says license has expired. Doesn't work.
2024-10-24 Александр Course
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