SG QA Addon - SITA

Automated QA Extension to avoid quality non-compliance when managing Incidents and Problem Records in Service Gateway

SG QA Addon - SITA: Enhance Incident Management

SG QA Addon - SITA is a powerful Edge extension designed to enhance quality assurance in Service Gateway by automating compliance checks during incident and problem management. With features like '1-Click Teams Meeting' for quick scheduling and 'SG Reminders' for task notifications, it streamlines processes and helps maintain a 100% QA compliance. This addon is essential for all team members using SGS to save time and reduce quality errors.

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Add-on stats

By: Software Services Online

Users: 588

-6

Rating: 5.00

(6)

Version: 8.3 (Last updated: 2024-03-15)

Creation date: 2023-04-05

Risk:

Permissions:

alarms
tabs
notifications
storage

Size: 804.74K

URLs: Website

Full description: See detailed description

Ranking

# 5,956 ▼ 50

Other platforms

Not available on Chrome

Not available on Android

Not available on Firefox

User reviews

Impressive. Small piece of code which can make a great difference.

by Yoel, 2021-08-25

Excellent and very useful add-on. It helps avoiding mistakes when updating and completing Incident records in ServiceNow

by Erick, 2021-07-12

Very helpful add-on

by Rosa, 2021-07-08

View all user reviews

Add-on safety

Risk impact

SG QA Addon - SITA requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Low ******* ****** ** *** ********* ********

Risk likelihood

SG QA Addon - SITA has earned a fairly good reputation and likely can be trusted.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
Good **** ********* *** **** **** *******

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